Get In Touch
We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Contact Information
contact@arcanagalaxy.com
Response Time
We typically respond within 24 hours. Feel free to reach out anytime via email or the contact form.
Send Us a Message
Frequently Asked Questions
Do you offer custom jewelry design?
Yes! We specialize in custom pieces. Contact us to discuss your vision and we'll work with you to create something truly unique.
What is your return policy?
We offer a 7-day return window for items in original, unworn condition with all packaging intact. A 15% restocking fee applies. See our full Shipping & Returns page for details.
How long does shipping take?
Each order undergoes 1–3 business days of preparation, followed by 7–12 business days delivery to North America via premium tracked shipping. Free shipping on orders over $200.
Do you offer jewelry repair services?
Yes, we offer repair and restoration services for all our pieces. Contact us for a quote.